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I HELP CREDIT UNIONS INCREASE MEMBER ENGAGEMENT

 

Here’s the bottom line:
Your members are mobile, and they're way ahead of you.

Members expect services to be accessible on any device. They expect their data to update in real-time. They expect to have one login for your organization. They expect products that cater to their needs, not the needs of their parents generation.

Learn more about how to stay ahead →

 
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Ask yourself...

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Have you spent a fortune on an app that your members don’t love?

Do your marketing and IT leadership bicker over which of them “owns” mobile? Are your senior leaders incentivized to compete with each other?

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When was the last time you browsed your mobile website?

Or completed a transaction with your mobile app? Have you ever looked at your marketing emails on a phone to confirm that they are even legible on a small screen?

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Is your member data fragmented across the organization?

Are your members forced to maintain different login info for your website and your app? Are your systems so antiquated that you can’t get real-time access to your own data?

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Kind words...

Jonathan brought extensive knowledge around the actual devices we were looking to work with and helped us take full advantage of the mobile operating system capabilities. We value Jonathan’s outside perspective, mobile industry knowledge, and hyper-focus on ensuring the customers get the best experience possible. We are looking for opportunities to continue to work with Jonathan.
— David Araujo, VP Technology, Digital Federal Credit Union

"We reached out to Jonathan for help with our mobile initiative. As result, our development work became more focused. Opportunities for improvement were quickly identified. He helped us with identifying the “win” and offering strategies to achieve success. I’d recommend Jonathan to any organization who is creating a mobile/digital presence."

—Christopher Smith, President, Vertifi Software

"Our only obstacle working with Jonathan was the distance involved. I did not know if he could fully understand our business in the limited amount of time he was in our office. But what actually happened can be described in one word: outstanding. Jonathan is extremely knowledgeable in what he does and exceeded our expectations in all areas. He is able to see "the big picture" and develop solutions around it. There is simply no one that I am aware of that I would trust more. A great working experience!"

—Eddie Hightower, President, Hightower Agency

"Jonathan has the rare ability to manage both the big picture and the tiny details, zooming in and out between both. Jonathan thinks deeply about the right way to solve a problem, but balances that philosophical approach with a relentless pragmatism for meeting business goals. He's a talented communicator who can explain (and teach) technique and process to a range of people, from business stakeholders to neckbeard developers."

—Josh Clark, Principal, Big Medium

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Hello! My name is Jonathan Stark.

I’m a mobile consultant who helps credit unions increase member engagement. Prior to specializing on credit unions, I worked with companies like CVS, Staples, Time, T-Mobile, and many others on their mobile strategy, tactics, and training. Unlike other consultants, you’ll work directly with me instead of with junior employees who bill you hundreds of dollars per hour to learn on the job.

I’ve written three books on mobile and web development, most notably O’Reilly’s Building iPhone Apps with HTML, CSS, and JavaScript which is available in seven languages.

My Jonathan’s Card experiment made international headlines by combining mobile payments with social giving to create a “pay it forward” coffee movement at Starbucks locations all over the U.S.

I’ve been interviewed in the media many times, including MSNBC, the Wall Street Journal, and the Alan Colmes Show. Press info, bios, blurbs, photos, and videos are available on my press page.

You can hear me speak, watch the HTML5 talk show that I host for Intel, listen to my future tech podcast (co-hosted with the incomparable @kellishaver), follow me on Twitter / LinkedIn / SlideShare, or hire me to help you with mobile strategy.

And of course, you can always Google me for more info.

Cheers!

 

Brands I have worked with